Last Updated: October 6, 2026
This Privacy Policy describes how Girkan Organic Foods Pvt. Ltd. (operating as GirKan Ghee) collects, uses, and protects the personal information you provide when visiting our website or purchasing our products. We are committed to safeguarding your privacy in compliance with applicable Indian legal standards, including the Information Technology Act, 2000.
1. Information We Collect
When you visit our store or place an order, we collect details necessary to process your purchase and deliver your shipment:
- Contact Information: Your name, phone number, and email address.
- Delivery Details: Shipping address, billing address, city, state, and postal PIN code.
- Order & Transaction Records: Purchased items, payment transaction reference IDs, and order history.
- Technical Data: Basic device identifiers, IP address, and browser cookies used to maintain your shopping cart.
2. How We Use Your Information
We use your information exclusively for legitimate business purposes:
- To pack, fulfill, and deliver your orders to your shipping address.
- To send order confirmation receipts, shipment tracking updates, and delivery notifications via Email, SMS, or WhatsApp.
- To respond to your inquiries, support requests, or product questions.
- To maintain site security, prevent fraudulent transactions, and comply with tax and statutory accounting regulations.
3. Payment Security
We do not store or process debit card numbers, credit card numbers, CVVs, or net banking passwords on our servers. All payments are executed securely through PCI-DSS compliant, licensed Indian payment gateway partners (such as Razorpay, Cashfree, or Paytm) using encrypted communication protocols.
4. Sharing with Service Partners
We do not sell or rent your personal details to third parties. We share limited delivery information strictly with necessary service partners who help operate our store:
- Logistics Partners: Courier companies and aggregators (e.g. Shiprocket, BlueDart, Delhivery) to transport your order.
- Payment Gateways: Banking partners to process your online payment.
- Legal Authorities: Government or judicial bodies only when mandatory under Indian law.
5. Cookies
Our website uses standard session cookies to keep track of items added to your shopping cart and remember your preferences during your visit. You can disable cookies in your browser settings, though doing so may prevent adding items to your cart or completing checkout.
6. Data Security & Retention
We maintain reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse. Order records are retained for as long as required by tax and corporate statutory requirements in India.
7. Your Rights & Contact Information
You may request to review or update your personal account information at any time by contacting our support team:
Girkan Organic Foods Pvt. Ltd. (GirKan Ghee)
Address: Jaipur, Rajasthan
Email: support@girkanghee.com
Phone: +91 97722 57777
Support Hours: Mon - Sat: 9:00 AM - 6:00 PM IST
