Last Updated: October 3, 2026
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, Girkan Organic Foods Pvt. Ltd. has appointed a Grievance Redressal Officer to address customer concerns and disputes in a fair and timely manner.
Grievance Redressal Officer Details
Officer Name: Noddy Sharma
Designation: Grievance Redressal Officer
Company Name: Girkan Organic Foods Pvt. Ltd.
Address: Jaipur, Rajasthan
Email: grievance@girkanghee.com
Phone: +91 97722 57778
Working Hours: Mon - Sat: 9:00 AM - 6:00 PM IST
How to File a Grievance
If your concern was not resolved satisfactorily by regular customer support, you may write directly to our Grievance Redressal Officer. Please include the following details in your email:
- Your WooCommerce Order ID number.
- Your registered Name, Mobile Phone number, and Email address.
- A clear description of your grievance and any past support ticket numbers.
- Relevant photographs, invoice copies, or supporting documents.
Response & Resolution SLA
- Acknowledgment: Your complaint will be acknowledged within 48 hours of receipt.
- Resolution: The Grievance Officer will investigate the matter and provide a resolution within 1 month (30 days) from the date of receipt.